Fitbit Ionic Won’t Turn On?

As a fitness enthusiast, owning a Fitbit Ionic can be an excellent addition to your workout routine. It is a high-quality, reliable, and easy-to-use device that helps you track your fitness progress. However, like any electronic device, you may encounter some issues, including the Fitbit Ionic not turning on. If you’re experiencing this issue, don’t panic. In this article, we will explain the reasons for this problem and provide troubleshooting steps to help you resolve it.

Before we delve into the reasons why your Fitbit Ionic is not turning on, let’s have a brief introduction to the device. Fitbit Ionic is a fitness smartwatch that helps you monitor your daily activities, including heart rate, sleep, steps taken, and calories burned. It is also equipped with GPS and NFC, allowing you to make payments and stream music without carrying your phone.

Also Read: Best Smartwatches Under $100

Reasons for Fitbit Ionic not turning on

There are several reasons why your Fitbit Ionic may not turn on, including battery issues, software issues, and hardware issues.

Battery issue

The most common reason why your Fitbit Ionic won’t turn on is a dead battery. If you haven’t charged your device for a while, it may have drained completely, preventing it from turning on.

Software issue

Another possible reason for your Fitbit Ionic not turning on is a software issue. If the device’s software crashes, it may prevent the device from turning on.

Hardware issue

Lastly, your Fitbit Ionic may not turn on due to a hardware issue, such as a damaged charging port, a broken button, or a cracked screen.

Troubleshooting steps

Now that we know the reasons for your Fitbit Ionic not turning on, let’s discuss some troubleshooting steps to help you resolve the issue.

Charging the device

The first thing you should do if your Fitbit Ionic is not turning on is to check the battery level. Connect the device to its charger and make sure it’s charging. If the battery level is low, leave it to charge for at least an hour before trying to turn it on again.

Restarting the device

If your Fitbit Ionic is not turning on even after charging, try restarting the device. To do this, press and hold the left and bottom right buttons simultaneously for 15 seconds. This will reset the device, and it should turn on after a few seconds.

Factory reset

If the above steps do not work, you may need to factory reset your device. Keep in mind that a factory reset will erase all data from the device. To perform a factory reset, follow these steps:

  1. Open the Fitbit app on your phone.
  2. Tap on your profile picture in the top left corner of the screen.
  3. Select your Fitbit Ionic from the list of devices.
  4. Scroll down and tap on “Settings.”
  5. Scroll down and tap on “About.”
  6. Tap on “Factory Reset.”
  7. Follow the on-screen instructions to complete the reset.

Prevention tips

  • To prevent your Fitbit Ionic from not turning on, follow these tips:
  • Regular software updates
  • Make sure to regularly update the device’s software to prevent any software-related issues.
  • Proper charging

Charge your device properly to prevent battery-related issues. Avoid leaving the device on the charger for extended periods and do not charge it in extremely hot or cold temperatures.


In conclusion, a Fitbit Ionic not turning on can be frustrating, but there are several troubleshooting steps you can take to resolve the issue. Check the battery level, restart the device, and perform a factory reset if necessary. Additionally, make sure to regularly update the device’s software and charge it properly to prevent any issues from arising.


How long does it take to charge a Fitbit Ionic?

It typically takes 2-3 hours to fully charge a Fitbit Ionic.

What do I do if my Fitbit Ionic won’t charge?

Make sure that the charging cable is properly connected and that the device is not charging in extreme temperatures. If the issue persists, try using a different charging cable or adapter.

Can a Fitbit Ionic battery be replaced?

No, the battery in a Fitbit Ionic cannot be replaced. If you encounter battery issues, you may need to replace the entire device.

How often should I update the software on my Fitbit Ionic?

It’s recommended to update the software on your Fitbit Ionic every few months to prevent any software-related issues.

Can I wear my Fitbit Ionic while swimming?

Yes, the Fitbit Ionic is waterproof and can be worn while swimming or showering. However, it’s recommended to rinse the device off with fresh water after exposing it to saltwater or chlorine.

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